Connecting local responses around the world
In the Constellation, we make a distinction between the expert and the facilitator. When we are an expert, we recognise our own authority to diagnose the problem and to give a solution. When we listen and reflect, we become part of a conversation where we can support and appreciate without judgement.
In the Constellation, we do not diagnose and we do not provide a solution. We believe in the capacity of others to find their own solution to their own problem. (And therefore we must believe in our capacity to find our own solution to our own problem.)
SALT describes a way of working. When we work with someone and we appreciate them, they recognise a strength that they have so that they are able to use it and to develop it to become more effective in their work. There are many ways to appreciate.
When we work with someone and we support them, they recognise that they have a challenge/problem. When I look at this in a very narrow sense, I can describe the challenge or problem as a weakness. Once again there are many ways to support a friend or colleague.
So I do not diagnose the problem and propose a solution. From the conversation, people recognise their own strengths and weaknesses and find their own solution to the problem.
If I were to diagnose the problem, I would need to identify that problem correctly or the intervention will not have the effect I am hoping for. And unless the person sees the problem in the same way, the intervention will also not have the effect that I hope for.
So SALT is not about being warm and soft and avoiding difficult issues. It recognises that telling people that they are wrong simply doesn't work. (Do you have teenage children?) It doesn't avoid difficult issues; it is a more effective way of dealing with them.