Phil's Blog – July 2013 Archive (1)

Listening with filters

This note is based on an article and a podcast by Malcolm Gladwell. I will give the links at the end of the posting. 

In the article and podcast, Gladwell asserts that when we listen we filter what we hear through our own biases. He tells the story of Konrad Kellen who is seen by Gladwell as having the gift of listening without filters. It is a fascinating story and I recommend it. The story tells of the disasters that can follow when we listen with filters and I think that he is…


Added by Phil on July 31, 2013 at 3:00pm — 8 Comments


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